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Refund Policy
Refund of Overpayment
If you overpaid your account, you may be entitled to a refund.
Refunds may be requested in person or in writing to the One Stop Enrollment and Financial Services Office.
Payments made in any part by a credit card will be refunded as a "credit back" transaction to
the credit card used for payment.
Please Note: Refund checks are mailed seven
(7) working days from the date the request is processed. Refunds as a result
of overpayment from a personal check may take up to fifteen (15) working days
to process.
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Refund of Federal Title IV Funds
Federal Title IV funds (Federal Student Loans, Federal PLUS
Loans, Federal Perkins Loans, Federal Pell Grants and Federal SEO Grants) will
be used to pay, in full, all federally "allowable" charges (tuition,
fees, room and board) for the current semester.
The application of these funds will supercede all University
payment plans and contracts. Federal law states that any excess funds over and
above allowable charges for the current semester must be refunded to the student
unless the student requests that excess funds be held on the student's account
for the duration of the loan period.
To select how you want us to handle your excess funds, please
complete a Credit Balance Refund
Authorization form and return it to the One Stop Office. For Federal
Direct PLUS loans, complete a Federal PLUS Loan Refund Authorization Form and return it to One Stop. We recommend direct
deposit of excess funds as the most efficient method of refund.
If any refund is a result from both a credit card payment AND the application
of Federal Title IV funds, the student will be refunded through a "credit
back" transaction up to the amount of the credit card charge.
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Refund of Tuition Charges
Tuition is refunded at 100% until the University Census date.
No refunds of tuition charges will be made after this date. For actual dates,
check the academic
calendar.
Exceptions to the refund policy may be granted by the student's academic dean.
Generally, refunds of tuition after census date are made only in those cases
where events affecting enrollment are non-recurring, catastrophic or life-threatening
and beyond the student's control. Documentation will be required.
Private insurance may be purchased from Dewar, Inc. to cover
incurred costs in the event of unforeseen withdrawal. A mailing is made in July
to eligible students.
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Refund of Housing & Meal Plan Charges
This policy applies to students who withdraw from USF or take a leave of absence during a semester. In order to receive a refund for housing students must first apply for and receive a contract release from the Office of Residence Life. After a contract release has been approved and a student has formally moved out of their room (following the established check-out procedure process) a prorated refund will be issued to the student. The prorated refund will be based on the date that the student has formally moved out of their room, less the $300.00 Housing Pre-Payment, and less any damages to the room that the student is responsible for. Unused Meal Plan funds are refunded in full upon approved contract release and withdrawal or leave of absence.
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Withdrawal/Leave of Absence
If you plan to withdraw or take a leave of absence, please
contact One Stop Services or call (415) 422-2020. Withdrawal
and Leave of Absence forms are also available on-line at www.usfca.edu/acadserv/registrar/forms.
A pro-rata policy will apply only to Federal Title IV Financial Aid recipients
who are attending USF and who withdraw from all registered courses during the
initial 60% of the semester. For more information, contact the One Stop Office at (415) 422-2020.
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