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Policies and FAQ

Policies

FAQs

Policies

 Academic Policies and Procedures

Before registering, please note the following:

  • The University of San Francisco General Catalog serves as your major reference for rules, regulations, and policies required to successfully complete all degree requirements. This important reference includes a complete description of all programs and courses, academic information and policies, financial and tuition information, a listing of the faculty, and other descriptive information about the University and its requirements.
  • You are responsible for knowing all academic rules and regulations affecting your program of study, including degree requirements as set forth by your school/college. Failure to read or understand the requirements does not relieve you of this responsibility.
  • If you register for courses without consulting your adviser or without your adviser's approval, you must accept full and complete responsibility, academic and financial, for any errors or courses taken that do not meet the requirements of your program.
  • The University reserves the right to add or cancel classes and change regulations, fees, and other information in this publication. Please consult the University of San Francisco General Catalog for further information on these policies and procedures.

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 Immunization Requirement

The University of San Francisco requires evidence of immunization for students in the following categories:

  • All international students
  • Domestic Undergraduate Students born on or after January 1, 1957, excluding Professional Studies students in the School of Business and Regional Campuses
  • Domestic Graduate Students born on or after January 1, 1957, living on campus

All students in the above categories are required to provide proof of:

Two sets of MMR:

1. Rubella (German Measles)
2. Rubeola (Measles)
3. Mumps

If proof of immunizations for measles, mumps, and/or rubella is not available, a blood titer showing immunity will be accepted.

International Students are also required to show proof of Tuberculosis PPD (Mantoux) test administered in the last 12 months. Students with positive PPD are also required to submit tests of a chest x-ray administered within the last 12 months.

Further information on immunization requirements is available at the USF Student Health Clinic. Call (415) 750-4980 for more information.

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 Health Insurance Requirement

The University of San Francisco requires a mandatory hard waiver health insurance for the following students:

  • All full-time undergraduate domestic students registered for 9 credit hours or more (excluding Professional Studies students in the School of Business and Professional Studies and visiting students)

  • All international students on an F-1 or J-1 visa and registered for at least 1 credit hour (this includes undergraduate, graduate, and law students)

  • Students who reside in University-operated housing (including graduate and professional students)

Hard Waiver Health Insurance

Students are automatically enrolled in, and have their accounts billed for, the University-sponsored Student Health Insurance Plan. Students enrolled for classes in the fall semester will have insurance coverage from mid-August to mid-January. Students enrolled in the spring semester will have insurance coverage from mid-January to mid-August.

Students who are able to prove that they have coverage comparable (equal or better) to the University-sponsored plan under a United States-domiciled health insurance company may waive this requirement each academic year. Domestic students may waive this requirement online at Health Promotion Services.  International students must waive it in person at the Health Promotion Services office (UC 200 or 201). 

The last day to apply for a waiver is the University census date for each semester.  If the waiver is approved, the student’s account will be credited accordingly.  Students are expected to maintain comparable health insurance coverage at all times during their waiver period.

Other Students

Students who commence their enrollment in the summer session are not automatically enrolled in, and not billed for, the University-sponsored health plan. These students must purchase the coverage for the summer session or apply for a waiver in order to comply with the USF health insurance policy.

Graduate Students, Professional Studies Students in the School of Business and Professional Studies, Regional Campus Students, and Visiting Students

Graduate, Professional, Regional, and Visiting students who reside in University-operated housing are not automatically enrolled in, and not billed for, the University-sponsored health plan. These students must purchase coverage or apply for a waiver in order to comply with the USF health insurance policy.

Graduate, Professional, Regional, and Visiting students registered for at least 6 credit hours at the School of Law, Professional Studies , or a graduate program are eligible to purchase the University-sponsored health insurance plan online at Health Promotion Services.

Visit Health Promotion Services or call (415) 422-6809 for more information.

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 Residence Life Holds

Students who graduated from high school in 2009 or 2010 and are under 21 are required to live on-campus. Exemptions from this requirement are granted to students who will live with their parents at their permanent address within 40-mile radius of USF's main campus, or Medical or Financial reasons. Students may file an Exemption request by logging into USFRooms through USFconnect or by visiting the Residence Life Website  and Submitting appropriate documentation with the Office of  Residence Life located in the University Center 5th Floor.

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 Registration as a Visiting Student

Students who have not been formally admitted to the University of San Francisco but who wish to take a course(s) as a visiting student must complete the Visiting Student Application form. The Visiting Student Application form may be obtained by either calling (415) 422-6563 or toll free (800) CALL USF (outside California). Completed applications may be submitted to:

Associate Director for Special Admissions
University of San Francisco
2130 Fulton Street
San Francisco, CA 94117-1080

Prior to registering for classes, visiting students must obtain the signature of the Associate Director for Special Admissions (415-422-2464) on a Registration Add/Drop Form. Visiting students can register one week after the start of Continuing Student Registration (see Academic Calendar).

Registration as a visiting student is normally not available for courses in the School of Nursing and Health Professions, School of Education, graduate programs in the School of Business and Management, and other graduate programs. Enrollment in these schools/programs is normally open only to students who have been formally admitted to these programs. Students should contact the appropriate school/college for more specific enrollment information.

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 Consortium Cross-Registration

University of San Francisco students may take advantage of a cross-registration agreement between member colleges and universities, which constitute the San Francisco Consortium. The Consortium includes University of San Francisco, City College of San Francisco, San Francisco State University, Golden Gate University, and the University of California, San Francisco.

For a detailed description, complete regulations, and eligibility requirements, students should refer to the Universityof San Francisco General Catalog or obtain instructions from the Office of Admission, admission@usfca.edu, 415-422-6563 or 1-800-CALL-USF

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 Approvals Needed for Registering

Students may be prevented from registering for some courses online due to various restrictions. In these cases, a student may need to obtain signed approval from one or more departments to override these restrictions:

  • Closed Class: Obtain the signatures of the instructor, adviser, and the Dean of the course.
  • Prerequisite: Obtain the signature of the instructor and adviser.
  • Co-requisite: Obtain the signature of the instructor and adviser.
  • Special Approval: Obtain the signature of the department or Dean, and adviser.
  • Restrictions (major, level, class, etc.): Obtain the signature of the instructor and adviser.
  • Time Conflict: The instructor(s) whose class is affected by the conflict must note on the Registration Add/Drop Form, "Time Conflict OK" and sign next to note.

Please note that an adviser's signature is required for all in-person transactions except for section changes done before the last day to add.

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 Closed Classes

Classes are closed according to the limits set by the colleges and schools. There are physical limitations on class sizes (e.g. capacity of the classroom, number of lab seats, number of books ordered). Students may petition to enter a closed class. Petitions to enter a closed class are subject to approval by the instructor of the course and the Dean of the school/college in which the course is being offered.

For instructions on how to register for a closed class please refer to FAQ "How do I register for a closed class?".

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 Cancelled Classes

Classes are cancelled at the discretion of the Dean/Director of the school/college in which the courses are offered. A student will be dropped automatically from a cancelled class. If class cancellation results in a credit balance the student must request a refund at the One Stop Enrollment and Financial Services Office.

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 Credit Hour Load

  FULL TIME 3/4 TIME 1/2 TIME
Undergraduates 12+ 9-11 6-8
Credential 12+ 9-11 6-8
Masters 6+ 4-5 3
Doctoral 6+ 4-5 3

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 Excess Credit Hours

Concurrent registration for summer sessions is limited to a certain number of semester credit hours. Please see your academic Dean to determine the specific number of hours your degree and school/college allow. Visiting students wishing to register concurrently for more than eight credit hours must see the Associate Director for Special Admissions (415-422-2464).

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 Pass/Fail and Audit Grades

Students, excluding CPS students, are limited to one pass/fail course per semester. The deadline for submitting any changes to or from pass/fail or Audit option without approval signatures is the Census Date of the term. A student exercising the option or changing the option after this date must have the approval and signature of his/her Dean. Required courses may not be taken as pass/fail. Students must have an overall 2.00 GPA and may not be a first semester freshman to exercise this option. To exercise this option enter "PF" for pass/fail or "AU" for Audit on your Registration Add/Drop Form in the column labeled "Grade Option."

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 Incomplete and Not Recorded Grades

An Incomplete "I" grade or Not Recorded "NR" not removed by the end of the subsequent semester will be converted automatically into a Failing "F" grade. It is the student's responsibility to complete course work in a timely manner.

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 Withdrawal/Leave of Absence from University

Students planning to take a leave of absence or withdraw from the University are encouraged to make an appointment with their Dean's office or adviser prior to initiating withdrawal procedures. The Petition to Withdraw from the University  and Leave of Absence forms are available in the One Stop Enrollment and Financial Services Office, Lone Mountain 251, and online here .

The leave of absence or withdrawal becomes final only when a completed form or a notice of intent to take a leave or withdrawal has been filed with the University. Students who simply absent themselves from class without providing appropriate notice of intent to take a leave or withdraw will have failing grade(s) posted to their record. Leaves of Absence and Withdrawals from the University must occur on or before the last day to withdraw from classes for any semester. For the summer term, a leave of absence or withdrawal applies only to those programs that require a summer enrollment.

If you live on-campus, in addition to filing your Petition to Withdraw or Leave of Absence form, you will also need to submit a Contract Release Request to the Office of Residence Life. If you do not do this, you will continue to be charged for your room assignment.

Professional Studies students in the School of Business and Professional Studies should see the School of Business and Professional Studies regarding Leave of Absence and Withdrawal policies.

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 Refund Policy

A refund of tuition will depend upon the date of acceptance of the signed Registration Add/Drop Form by the One Stop Enrollment and Financial Services Office. Students who wish to receive a full tuition refund for a course should withdraw from the course by the end of the business day on the census date applicable to the course(s) in which the student is enrolled. No refunds of tuition will be made after the end of the business day on the applicable census date. Exceptions to the refund policy may be granted only by the student's academic dean. Generally, refunds of tuition after census date are made only in those cases where events affecting enrollment are nonrecurring, catastrophic, or life-threatening and beyond the student's control. Documentation will be required.

Please note that Census Dates may vary by course. Census Dates listed in the Registration Calendars are applicable only to courses with standard start and end dates. To find what census date is applicable to a specific course, please visit the Online Class Schedule at www.usfca.edu/schedules or contact the One Stop Office at (415) 422-2020 or at onestop@usfca.edu.

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FAQs

 How do I register online?

For instructions on how to register online visit Online Registration Instructions.

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 Where do I find my password/PIN number?

For your protection, we do not give out passwords by any means other than in-person with a photo ID. Passwords may be obtained at the ITS Help Desk in Lone Mountain North, 2nd Floor, West. Questions about passwords/PINs may be directed to the ITS Help Desk at (415) 422-6668 or at itshelp@usfca.edu.

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 How do I view my holds?

Prior to registration, all holds (registration blocks) must be cleared. Please check USFconnect to verify that you do not have any holds on your account prior to your assigned registration date. Information on how to clear a hold can be obtained from the department that placed the hold on your account.

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 How do I register for a closed class?

You may petition to enter a closed class by completing a Registration Add/Drop Form. You must obtain the signatures of the instructor teaching the course, your adviser, and the Dean of the school/college in which the course is offered. Use a separate Registration Add/Drop Form for this action since the form may need to remain with the Dean for a signature.

Petitions to enter a closed class are subject to approval by the instructor of the course and the Dean of the school/college in which the course is being offered.

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 How do I register for a course that has prerequisites?

Students wishing to enroll in courses that require a prerequisite that the student has not taken, must secure permission from the instructor prior to registering for classes. Students should have the instructor sign on the appropriate section of the Registration Add/Drop Form. If the student cannot find the instructor for approval, then the Chair of the department may sign instead.

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 How do I register for a course that requires special approval?

Students wishing to enroll in courses that require instructor/department/Dean permission must secure approval prior to registering for classes. Students should have the instructor/department/Dean sign on the appropriate section of the Registration Add/Drop Form along with adviser as appropriate.

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 What are the tuition rates and fees?

For tuition rates and fees, please visit Tuition.

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 What are my payment options?

Please visit One Stop: Tuition & Billing for information on payment options.

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 How do I change my address?

Students may change their addresses directly on USFconnect online at http://usfconnect.usfca.edu (click on the "Student" tab, click on "Student Self Service," then click on the "Personal Information" tab, and click on "Addresses and Phones") or they may notify the One Stop Enrollment and Financial Services (Lone Mountain 251) in person. Because the University corresponds with students through the mail and email, it is very important for students to keep an accurate and up-to-date address on file with the school.

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 How do I view my grades?

Grades are recorded online by each instructor. Grades are available for viewing and printing online at http://usfconnect.usfca.edu (click on the "Student" tab, click on the "Click Here" button under "Student Self Service," click on the "Student" tab, click on "Student Records," then click on "Final Grades").

Because grades are available online, grade reports are not mailed to students except upon request. Students who wish to be mailed grades should request an official transcript (see "How do I request my transcripts?").

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 How do I request my transcripts?

Online Requests (except School of Law)
Current students should access the online transcript request service through USFconnect. Transcripts requested online will not be released if a student has any outstanding financial obligations with the University. The fee for official transcripts is $5.00 per copy and should be made at least one week in advance of the date required. Extra time should be allowed during registration (April, August, and November) and following Commencement periods (May-June, December-January).

USFconnect Users:

Current Students

  1. Log on to USFconnect.
  2. Click on the "Student" tab.
  3. Under "Student Self Service" click on the "Click here" button."
  4. Click on the "Student" tab.
  5. Under the "Student Records" menu, click on "Request an Official Transcript or Enrollment Certificate."

Alumni

  1. Log on to USFconnect.
  2. Click on the "Alumni" tab.
  3. In the "Transcripts" channel, click on "Request an Official Transcript or Enrollment Certificate."

Click here to go to USFconnect.

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 How do I request a verification or certification of enrollment?

Current Students

  1. Log on to USFconnect.
  2. Click on the "Student" tab.
  3. Under "Student Self Service" click on the "Click here" button.
  4. Click on the "Student" tab.
  5. Under the "Student Records" menu, click on "Request an Official Transcript or Enrollment Certificate."

Alumni

  1. Log on to USFconnect.
  2. Click on the "Alumni" tab.
  3. In the "Transcripts" channel, click on "Request an Official Transcript or Enrollment Certificate."

Click here to go to USFconnect.

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 Is there transportation to and parking at the University?

Parking is limited and students are encouraged to use public transportation whenever possible. Parking around the USF campus is restricted to residential permit parking. Parking in these areas is limited to two hours between the hours of 8:00 a.m. and 6:00 p.m. Parking on campus is by permit only. Students living off campus in non-university housing may apply for a parking permit at the Department of Public Safety at University Center 310. Summer permits can be purchased for $120 and are valid until August 31. Fall and Spring permits can only be obtained by entering a student lottery. Applications for the student parking lottery are available beginning in February and must be received by the Department of Public Safety by the end of July. Winners are announced in August and, therefore, have the opportunity to purchase a parking permit for the academic year. The University reserves the right to cite, boot or tow, at the owner's expense, any illegally parked vehicles on University property. The University is not responsible for any loss or theft from a vehicle or any damage incurred while on University property.

San Francisco Municipal Bus passes are available to students at the Associated Students office. Please contact ASUSF at (415) 422-7156 for more information.

For further information regarding parking, public transportation, shuttle and escort services, contact the Department of Public Safety, located in University Center 310, telephone (415) 422-4222. Office hours are as follows:

M-R: 8:30 a.m. - 5:00 p.m.
F: 8:30 a.m. - 4:30 p.m.
Closed for lunch - M - F: 1:00 p.m. - 2:00 p.m.
For emergencies call (415) 422-2911.
www.usfca.edu/public_safety

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 Are there residence and dining facilities at the University?

For information on rates for housing and meal plan please visit student housing.

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 How do I take a Leave of Absence?

Students who wish to take a Leave of Absence should submit a Leave of Absence form to the One Stop Enrollment and Financial Services Office:

One Stop Enrollment and Financial Services 
2130 Fulton Street
San Francisco, CA 94117-1080

Campus Location: LM 251
Phone: (415) 422-2020
Fax: (415) 422-6084

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 How do I withdraw from the University?

Students who wish to withdraw from the University should submit a Petition to Withdraw from the University form to the One Stop Enrollment and Financial Services Office:

One Stop Enrollment and Financial Services 
2130 Fulton Street
San Francisco, CA 94117-1080

Campus Location: LM 251
Phone: (415) 422-2020
Fax: (415) 422-6084

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 What is the refund policy?

A refund of tuition will depend upon the date of acceptance of the signed Registration Add/Drop Form by the One Stop Enrollment and Financial Services Office. Students who wish to receive a full tuition refund for a course should withdraw from the course by the end of the business day on the census date applicable to the course(s) in which the student is enrolled. No refunds of tuition will be made after the end of the business day on the applicable census date. Exceptions to the refund policy may be granted only by the student's academic dean. Generally, refunds of tuition after census date are made only in those cases where events affecting enrollment are nonrecurring, catastrophic, or life-threatening and beyond the student's control. Documentation will be required.

Please note that Census Dates may vary by course. Census Dates listed in the Registration Calendars are applicable only to courses with standard start and end dates. To find what census date is applicable to a specific course, please visit the Online Class Schedule at www.usfca.edu/schedules or contact the One Stop Office at (415) 422-2020 or at onestop@usfca.edu.

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 When is Tuition due?
 
Summer: May 1st
Fall: August 1st
Spring: January 2nd
 
On that date, payment in full for the term is due, or students must have enrolled in the payment plan. Please go to http://www.usfca.edu/paymentplan  for more information about the payment plan.
 
To avoid registration cancellation for the term, students are required to submit payment by the tuition payment due date. If registration is cancelled for non-payment. reinstatement of registration is contingent upon sufficient payment to bring the student's account current.
 
PLEASE NOTE: Students who have not registered prior to Payment Due Date, are required to pay in full or enroll in the payment plan at the time of registration for all tuition, housing charges and fees (minus loans, grants or scholarships.)

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