A great opportunity to get involved and meet a variety of people, the Community Front Desk provides quality customer service while maintaining the safety, security and confidentiality of our students in our Residence Halls.
Community Assistant/formerly Desk Clerk:
Community Assistants working day shifts (8 AM- 12 Midnight) and Mail Clerks are paid $9.79/hour. (Hourly wage subject to change.)
Community Assistants working night shifts (12 Midnight- 8 AM) are paid $10.29/hour. (Hourly wage subject to change.)
Community Office Manager/ Formerly Desk Manager:
The Community Office Manager will receive $11.29 per hour for a maximum of 20 hours per week. (Hourly wage subject to change.)
Community Assistants (CAs):
CAs must be full-time USF students (at least 12 units) in good academic and judicial standing with a cumulative GPA of 2.0. CAs must also show evidence of responsibility in job performance and leadership.
Community Office Managers (COM):
Community Office Managers must be a full-time USF student of at least sophomore status (30 units completed) in good disciplinary standing and a cumulative GPA of at least 2.50.
Preferred Qualifications: One or more years of experience with positive evaluations of a residence hall desk operation or a similar experience in desk operations in other USF departments (e.g. Conference Center, Summer Guest Housing) or hotel management, Technology proficiency, outstanding customer service skills.
Expectations:
- Work in cooperation with Residence Hall Staff, Facilities Management, and Public Safety
- Responsible for information covered in desk staff training, Desk Staff Manual, Fogcutter, housing contract, and other notices
- Compliance with and respect for all USF policies and procedures, as a clerk and as a resident. *Violations of any USF policy or procedure (including Residence Life policies and procedures) will subject the employee to disciplinary action, including probation or termination from the position
Once you’ve decided to pursue any Community Front Desk position, your first step is to complete an application using our online SHaRE employment portal. Candidates must complete the application in its entirety to be considered for employment. Please note that incomplete applications will not be considered for employment.
Check out what these CAs have to say about the Community Front Desk!
Important dates for the application process are as follows:
| Attend the SHaRE Social for Student Leader Candidates (optional) |
Tuesday 11/29/2011 |
| Returning Desk candidates and all Community Office Manger Candidates application deadline |
Friday 1/13/2012 |
| New candidates application deadline |
Friday 1/27/2012 |
| Attend your individual interview |
Tuesday 2/7/2012 -
Friday 2/10/2012 |
| Decision letters delivered via email |
Friday 2/24/2012 |
| Electronic Intent forms due |
Friday 3/2/2012 |
