Hospitality Management
Thomas A Maier

Thomas A Maier

Associate Professor

Associate Professor Thomas Maier brings to USF more than 20 years of industry experience, a wealth of current research, and a honed experiential teaching methodology. Prior to academia, Professor Maier was a senior level executive in the international hotel, restaurant, and food and beverage industries. His research interests include applied leadership, restaurant revenue management theory, and business analytics.

A notable researcher, Professor Maier regularly presents at several domestic and international conferences, including The Cornell University Hospitality Research Summit and EYEFOR Travel North American Travel Distribution Summit. He recently published a Food and Beverage generational leadership book, Hospitality Leadership Lessons in French Gastronomy - The Story of Guy and Frank Savoy and co-authored the textbook Welcome to Hospitality: An Introduction - 3rd Edition.

In the classroom, Professor Maier centers his pedagogy on experiential learning. Prior to joining USF, he taught graduate courses in Strategic Process of Service Firms, Hospitality Distribution Systems, Service Leadership and Innovation, Service Systems Design and Innovation at the School of Hospitality Leadership, Driehaus College of Business, at DePaul University and the Rochester Institute of Technology.


Ph.D., Leadership Philosophy, Gonzaga University, Spokane, WA, 2008
M.A., Human Development, Salve Regina University, Newport, RI, 2004
B.S., Hotel and Tourist Enterprises, Rochester Institute of Technology, Rochester, NY, 1982

Courses Offered
  • The following courses represent the last 3 years of teaching and do not represent the current course offerings.

The following list is a selection of recent publications and does not represent the entire body of research.

Maier, T. Hospitality Leadership Lessons in French Gastronomy: The story of Guy and Franck Savoy. Author House. Indianapolis, Indiana. 2012.

Maier, T. Hospitality, An Introduction, 3rd edition. Cengage Learning-Delmar Publishing. Albany, New York, 2010 (with Chon, K.).

Maier, T. “Employees perceptions of younger and older managers by generation and job category” in International Journal of Hospitality Management, Vol. 34, 42-50, 2013 (with Chi, C.G. and Gursoy, D.).

Maier, T. “An empirical investigation into convention hotel demand and ADR trending” in Journal of Convention Event Tourism, Vol. 14, No. 3, 2013 (with Johanson, M.).

Maier, T. “Hospitality Leadership Course Design and Delivery: A blended experiential learning model” in Journal of Hospitality & Tourism Education, Vol. 25, No. 1, 2013 (with Thomas, N.).


Paul Kazmerski Memorial Award for Human Resource Curriculum Development, Rochester Institute of Technology, 2008


Elected President, ICHRIE Central Federation, 2013

Elected Vice President, ICHRIE Central Federation, 2012-present

International Advisory Board, Rochester Institute of Technology, 2008-2010

Educational Foundation Board Member, California Hotel and Lodging Association, 2002 - 2007

Thomas A Maier, University of San Francisco School of Management