The following list is a selection of recent publications and
does not represent the entire body of research.
"Responding to Online Reviews: Problem Solving and Engagement in
Hotels," Cornell Hospitality Quarterly, Vol. 54, No. 1,
"Democratizing Business Software: Small Business Ecosystems for
Open Source Applications," Communications of the Association
for Information Systems, Vol. 30, 2012
"Open Source Deployment in Local Government: Rapid innovation as
an occasion for revitalizing organizational IT," Information
Technology & People, Vol. 25, No. 2, 2012 (with D.
"Value conflicts for Information Security Management,"
Journal of Strategic Information Systems, Vol. 20, No. 4,
2011 (with K. Hedström, E. Kolkowska and F. Karlsson)
Honors and Awards
Fulbright Scholar, Portugal, 2009-2010
Outstanding Research Award, School of Management, USF, 2005,
Outstanding Service Award, School of Business and Management,
Innovation Award, Center for Instruction and Technology, USF,
Outstanding Student Support and Advocacy Award, School of
Business and Management, USF, 2006